We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the IP address used to connect your computer to the Internet; login details; email address; computer and connection information; and purchase history. We may use tools to measure and collect browsing information, including page response times, total time spent on certain pages, page interaction information, and methods used to leave the page. We also collect personally identifiable information (including name, email, password, communication details); payment details (including credit card information), comments, feedback, recommendations, and personal profile.
HOW DO WE COLLECT INFORMATION?
When you conduct a transaction on our website, as part of the process, we collect the personal information you provide, such as your name, address, and email address. Your personal information will be used only for the specific purposes mentioned below.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Information is collected solely for the purpose of:
Providing our users with ongoing customer support and technical assistance;
Operating and delivering our services;
Contacting our visitors and users with general or personalized service-related notices and promotional messages;
Creating aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our services;
Complying with any applicable laws and regulations.
COOKIES
We use cookies to:
Provide a great experience for our visitors and customers;
Identify registered members (users who registered on our site);
Monitor and analyze the performance, operation, and effectiveness of our online store;
Ensure our site is secure for use.
Below are some of the cookies we use on our website:
_fbp
_ga
_gat_gtag_UA_96767746_1
_gid
_pin_unauth
_XSRF-TOKEN
bSession
hs
ssr-caching
svSession
The links below explain how to access cookie settings in various browsers:
Configurações de cookies no Firefox
Configurações de cookies no Internet Explorer
Configurações de cookies no Google Chrome
Configurações de cookies no Safari (OS X)
Configurações de cookies no Safari (iOS)
Configurações de cookies no Android
To opt out of being tracked by Google Analytics across all websites, visit:
https://tools.google.com/dlpage/gaoptout?hl=en
HOW DO WE STORE, USE, AND SHARE PERSONAL INFORMATION?
Our business is hosted on the Nuvemshop.com platform. Nuvemshop.com provides us with an online platform that allows us to sell our products and services to our customers. Your information may be stored in Nuvemshop.com’s data storage systems. Nuvemshop.com stores your data on secure servers behind a firewall.
All direct payment gateways offered by Nuvemshop.com and used by our business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HOW DO WE COMMUNICATE WITH YOU?
We may contact you to notify you about your account, to troubleshoot problems, to resolve a payment dispute, to collect fees or debts, to conduct surveys or questionnaires, to share updates about our company, or as otherwise necessary to enforce our agreement, in accordance with local laws. For these purposes, we may contact you via email, phone, text messages, or postal mail.
If you no longer wish for us to collect your personal information, please contact us at [email protected].
PRIVACY POLICY UPDATES
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posted on the website. If we make material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it.
CONTACT US
To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at [email protected] or by mail at:
KANDY BRASIL
Rua Deputado Antônio Edu Vieira, 620
Florianópolis – SC, 88040-002, Brazil
Phone: +55 (48) 99120-7041
Email: [email protected]
